UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
______________________________________________________________________________________________________
FORM 8-K
_____________________________________________________________________________________________________
CURRENT REPORT
Pursuant to Section 13 or 15(d) of
the Securities Exchange Act of 1934
Date of Report (date of earliest event reported): January 25, 2024
_____________________________________________________________________________________________________
| (Exact Name of Registrant as specified in its charter) | ||
| (State or other jurisdiction of incorporation or organization) | (Commission File Number) | (IRS Employer Identification No.) | ||||||
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (203 ) 849-5216
_____________________________________________________________________________________________________
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
| Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) | |||||
| Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) | |||||
| Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) | |||||
| Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) | |||||
| Securities registered pursuant to Section 12(b) of the Act: | ||||||||
| Title of each class | Trading Symbol | Name of each exchange on which registered | ||||||
| | ||||||||
| Securities registered pursuant to Section 12(g) of the Act: | ||||||||
| None | ||||||||
Indicate by check mark whether the Registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Xerox Holdings Corporation Xerox Corporation
Emerging growth company ☐ Emerging growth company ☐
If an emerging growth company, indicate by check mark if the Registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Xerox Holdings Corporation ☐ Xerox Corporation ☐
______________________________________________________________________________________________________
Item 2.02. Results of Operations and Financial Condition.
On January 25, 2024, Xerox Holdings Corporation and Xerox Corporation (together, the "Registrants") issued a press release announcing their combined fourth quarter 2023 earnings. A copy of the press release is furnished herewith as Exhibit 99.1 and incorporated herein by reference.
Exhibit 99.1 to this current Report contains certain financial measures that are considered “non-GAAP financial measures” as defined in the SEC rules. Exhibit 99.1 to this current Report also contains the reconciliation of these non-GAAP financial measures to their most directly comparable financial measures calculated and presented in accordance with generally accepted accounting principles, as well as the reasons why Registrants' management believes that presentation of the non-GAAP financial measures provides useful information to investors regarding Registrants' results of operations and, to the extent material, a statement disclosing any other additional purposes for which Registrants' management uses the non-GAAP financial measures.
The information contained in Item 2.02 of this Current Report and in Exhibit 99.1 hereto is being furnished and shall not be deemed to be "filed" for purposes of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), nor shall it be deemed incorporated into any registration statement or other filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference to such filing.
Item 9.01. Financial Statements and Exhibits.
(d) Exhibits.
| Exhibit No. | Description | |||||||
| Registrants' fourth quarter 2023 earnings press release dated January 25, 2024 | ||||||||
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, each registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. The signatures for each undersigned shall be deemed to relate only to matters having reference to such company and its subsidiaries.
XEROX HOLDINGS CORPORATION (Registrant) | |||||
| By: | /S/ MIRLANDA GECAJ | ||||
| Mirlanda Gecaj Vice President and Chief Accounting Officer (Principal Accounting Officer) | |||||
Date: January 25, 2024
XEROX CORPORATION (Registrant) | |||||
| By: | /S/ MIRLANDA GECAJ | ||||
| Mirlanda Gecaj Vice President and Chief Accounting Officer (Principal Accounting Officer) | |||||
Date: January 25, 2024
EXHIBIT INDEX
| Exhibit No. | Description | |||||||
| Registrants' fourth quarter 2023 earnings press release dated January 25, 2024 | ||||||||
| 101 | Cover Page Interactive Data File - the cover page XBRL tags are embedded within the Inline XBRL document. | |||||||
| 104 | The cover page from this Current Report on Form 8-K, formatted as Inline XBRL. | |||||||
EXHIBIT 99.1
News from Xerox Holdings Corporation 
Xerox Releases Fourth-Quarter and Full-Year Results
Achieved adjusted operating margin and free cash flow guidance in 2023; Guiding to another year of meaningful growth in adjusted operating income
Financial Summary
Q4 2023
•Revenue of $1.77 billion, down 9.1 percent year-over-year or down 10.6 percent in constant currency.
•GAAP net loss of $(58) million, or $(0.50) per share, down $179 million or $1.24 per share, year-over-year, respectively. This quarter includes an after-tax Restructuring and related costs, net charge of $78 million, or $0.62 per share, related to the recently announced workforce reduction.
•Adjusted net income of $56 million, or $0.43 per share, down $90 million or $0.46 per share, year-over-year, respectively.
•Adjusted operating margin of 5.4 percent, down 380 basis points year-over-year.
•Operating cash flow of $389 million, up $203 million year-over-year.
•Free cash flow of $379 million, up $211 million year-over-year.
FY 2023
•Revenue of $6.89 billion, down 3.1 percent year-over-year, or down 3.3 percent in constant currency.
•GAAP net income of $1 million, or $(0.09) per share, up $323 million or $2.06 per share, year-over-year, respectively. 2023 includes a Q4 after-tax Restructuring and related costs, net charge of $78 million, or $0.62 per share, related to the recently announced workforce reduction. 2022 includes an after-tax non-cash goodwill impairment charge of $395 million, or $2.54 per share.
•Adjusted net income of $287 million, or $1.82 per share, up $98 million or $0.70 per share, year-over-year, respectively.
•Adjusted operating margin of 5.6 percent, up 170 basis points year-over-year.
•Operating cash flow of $686 million, up $527 million year-over-year.
•Free cash flow of $649 million, up $547 million year-over-year.
NORWALK, Conn., Jan. 25, 2024 — Xerox Holdings Corporation (NASDAQ: XRX) today announced its 2023 fourth-quarter and full-year results and guidance for 2024.
“Last year, steps we took to structurally simplify our business impacted revenue but led to 170 basis points of adjusted operating margin expansion and laid the foundation for successful execution of our Reinvention,” said Steve Bandrowczak, chief executive officer at Xerox. “As we enter 2024, we are focused on stabilizing and strengthening our core Print business, driving enterprise-wide efficiency and productivity gains through our new Global Business Services organization, and further capturing opportunities in Digital and IT Services. We expect balanced execution on these priorities, supported by our new operating model, will yield significant progress towards our three-year adjusted operating income improvement target of $300 million above 2023 levels."
1
Fourth-Quarter Key Financial Results
| (in millions, except per share data) | Q4 2023 | Q4 2022 | B/(W) YOY | % Change B/(W) YOY | ||||||||||
| Revenue | $1,765 | $1,941 | $(176) | (9.1)% AC (10.6)% CC(1) | ||||||||||
| Gross Margin | 33.5% | 34.8% | (130) bps | |||||||||||
| RD&E % | 3.2% | 3.6% | 40 bps | |||||||||||
| SAG % | 24.9% | 22.1% | (280) bps | |||||||||||
Pre-Tax (Loss) Income (2) | $(88) | $145 | $(233) | NM | ||||||||||
Pre-Tax (Loss) Income Margin (2) | (5.0)% | 7.5% | NM | |||||||||||
Operating Income - Adjusted (1) | $96 | $178 | $(82) | (46.1)% | ||||||||||
Operating Income Margin - Adjusted (1) | 5.4% | 9.2% | (380) bps | |||||||||||
| GAAP Diluted (Loss) Earnings per Share | $(0.50) | $0.74 | $(1.24) | NM | ||||||||||
Diluted Earnings Per Share - Adjusted (1) | $0.43 | $0.89 | $(0.46) | (51.7)% | ||||||||||
Full-Year Key Financial Results
| (in millions, except per share data) | FY 2023 | FY 2022 | B/(W) YOY | % Change B/(W) YOY | ||||||||||
| Revenue | $6,886 | $7,107 | $(221) | (3.1)% AC (3.3)% CC(1) | ||||||||||
| Gross Margin | 33.6% | 32.6% | 100 bps | |||||||||||
| RD&E % | 3.3% | 4.3% | 100 bps | |||||||||||
| SAG % | 24.6% | 24.8% | 20 bps | |||||||||||
Pre-Tax (Loss)(2) | $(28) | $(325) | $297 | NM | ||||||||||
Pre-Tax (Loss) Margin(2) | (0.4)% | (4.6)% | 420 bps | |||||||||||
Operating Income - Adjusted (1) | $389 | $275 | $114 | 41.5% | ||||||||||
Operating Income Margin - Adjusted (1) | 5.6% | 3.9% | 170 bps | |||||||||||
GAAP Diluted (Loss) per Share(2) | $(0.09) | $(2.15) | $2.06 | NM | ||||||||||
Diluted Earnings Per Share - Adjusted (1) | $1.82 | $1.12 | $0.70 | 62.5% | ||||||||||
_____________
(1)Refer to the “Non-GAAP Financial Measures” section of this release for a discussion of these non-GAAP measures and their reconciliation to the reported GAAP measures.
(2)Fourth quarter and full-year 2023 pre-tax (loss) and margin includes a fourth quarter Restructuring and related costs, net charge of $104 million ($78 million after-tax), or $0.62 per share, related to the recently announced workforce reduction. Full-year 2023 also includes the PARC donation charge of $132 million, or $0.58 per share. Full-year 2022 pre-tax (loss) and margin includes a Goodwill impairment charge of $412 million ($395 million after-tax), or $2.54 per share.
2
Fourth-Quarter Segment Results
| (in millions) | Q4 2023 | Q4 2022 | B/(W) YOY | % Change B/(W) YOY | |||||||||||||||||||
| Revenue | |||||||||||||||||||||||
| Print and Other | $1,686 | $1,862 | $(176) | (9.5)% | |||||||||||||||||||
| Financing (FITTLE) | 100 | 101 | (1) | (1.0)% | |||||||||||||||||||
Intersegment Elimination (1) | (21) | (22) | 1 | (4.5)% | |||||||||||||||||||
| Total Revenue | $1,765 | $1,941 | $(176) | (9.1)% | |||||||||||||||||||
| Profit | |||||||||||||||||||||||
| Print and Other | $89 | $177 | $(88) | (49.7)% | |||||||||||||||||||
Financing (FITTLE) | 7 | 1 | 6 | NM | |||||||||||||||||||
| Total Profit | $96 | $178 | $(82) | (46.1)% | |||||||||||||||||||
Full-Year Segment Results
| (in millions) | FY 2023 | FY 2022 | B/(W) YOY | % Change B/(W) YOY | |||||||||||||||||||
| Revenue | |||||||||||||||||||||||
| Print and Other | $6,571 | $6,804 | $(233) | (3.4)% | |||||||||||||||||||
| Financing (FITTLE) | 401 | 393 | 8 | 2.0% | |||||||||||||||||||
Intersegment Elimination (1) | (86) | (90) | 4 | (4.4)% | |||||||||||||||||||
| Total Revenue | $6,886 | $7,107 | $(221) | (3.1)% | |||||||||||||||||||
| Profit | |||||||||||||||||||||||
| Print and Other | $360 | $258 | $102 | 39.5% | |||||||||||||||||||
Financing (FITTLE) | 29 | 17 | 12 | 70.6% | |||||||||||||||||||
| Total Profit | $389 | $275 | $114 | 41.5% | |||||||||||||||||||
_____________
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
2024 Guidance
•Revenue: decline of 3% to 5% in constant currency
•Adjusted operating margin: at least 7.5%
•Free cash flow: at least $600 million
The company expects stable Print demand, growth in Digital and IT Services and neutral macroeconomic conditions. The guided year-over-year decline in revenue is attributable to the following: around 200 basis points of headwind from prior-year backlog reduction and around 200 basis points from the deemphasis of certain non-strategic revenue, including lower sales of paper. Margin guidance implies adjusted operating income margin improvement of more than 190 basis points, and adjusted operating income improvement of more than $100 million, year-over-year.
The company reiterates its three-year target of $300 million of incremental adjusted operating income above 2023 levels and a return to double-digit adjusted operating income margin by 2026.
Non-GAAP Measures
This release refers to the following non-GAAP financial measures:
•Adjusted EPS, which excludes the Goodwill impairment charge as well as Restructuring and related costs, net, Amortization of intangible assets, non-service retirement-related costs, and other discrete adjustments from GAAP EPS, as applicable.
•Adjusted operating income and margin, which exclude the EPS adjustments noted above as well as the remainder of Other expenses, net from pre-tax (loss) income and margin.
•Constant currency (CC) revenue change, which excludes the effects of currency translation.
•Free cash flow, which is operating cash flow less capital expenditures.
Refer to the “Non-GAAP Financial Measures” section of this release for a discussion of these non-GAAP measures and their reconciliation to the reported GAAP measures.
3
Forward Looking Statements
This release and other written or oral statements made from time to time by management contain “forward looking statements” as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “should”, “targeting”, “projecting”, “driving” and similar expressions, as they relate to us, our performance and/or our technology, are intended to identify forward-looking statements. These statements reflect management’s current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include but are not limited to: Global macroeconomic conditions, including inflation, slower growth or recession, delays or disruptions in the global supply chain, higher interest rates, and wars and other conflicts, including the current conflict between Russia and Ukraine; our ability to succeed in a competitive environment, including by developing new products and service offerings and preserving our existing products and market share as well as repositioning our business in the face of customer preference, technological, and other change, such as evolving return-to-office and hybrid working trends; failure of our customers, vendors, and logistics partners to perform their contractual obligations to us; our ability to attract, train, and retain key personnel; execution risks around our Reinvention; the risk of breaches of our security systems due to cyber, malware, or other intentional attacks that could expose us to liability, litigation, regulatory action or damage our reputation; our ability to obtain adequate pricing for our products and services and to maintain and improve our cost structure; changes in economic and political conditions, trade protection measures, licensing requirements, and tax laws in the United States and in the foreign countries in which we do business; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; interest rates, cost of borrowing, and access to credit markets; risks related to our indebtedness; the imposition of new or incremental trade protection measures such as tariffs and import or export restrictions; funding requirements associated with our employee pension and retiree health benefit plans; changes in foreign currency exchange rates; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; laws, regulations, international agreements and other initiatives to limit greenhouse gas emissions or relating to climate change, as well as the physical effects of climate change; and other factors as set forth from time to time in the Company’s Securities and Exchange Commission filings, including the Company’s Annual Report on Form 10-K for the year ended December 31, 2022. The Company intends these forward-looking statements to speak only as of the date of this release and does not undertake to update or revise them as more information becomes available, except as required by law.
Media Contact:
Justin Capella, Xerox, +1-203-258-6535, Justin.Capella@xerox.com
Investor Contact:
David Beckel, Xerox, +1-203-849-2318, David.Beckel@xerox.com
Note: To receive RSS news feeds, visit https://www.news.xerox.com. For open commentary, industry perspectives and views, visit http://www.linkedin.com/company/xerox, http://twitter.com/xerox, http://www.facebook.com/XeroxCorp, https://www.instagram.com/xerox/, http://www.youtube.com/XeroxCorp.
Xerox®® is a trademark of Xerox in the United States and/or other countries.
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XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF (LOSS) INCOME (UNAUDITED)
| Three Months Ended December 31, | Year Ended December 31, | |||||||||||||||||||||||||
| (in millions, except per-share data) | 2023 | 2022 | 2023 | 2022 | ||||||||||||||||||||||
| Revenues | ||||||||||||||||||||||||||
| Sales | $ | 721 | $ | 851 | $ | 2,720 | $ | 2,800 | ||||||||||||||||||
| Services, maintenance and rentals | 1,000 | 1,039 | 3,975 | 4,100 | ||||||||||||||||||||||
| Financing | 44 | 51 | 191 | 207 | ||||||||||||||||||||||
| Total Revenues | 1,765 | 1,941 | 6,886 | 7,107 | ||||||||||||||||||||||
| Costs and Expenses | ||||||||||||||||||||||||||
| Cost of sales | 466 | 572 | 1,778 | 2,002 | ||||||||||||||||||||||
| Cost of services, maintenance and rentals | 677 | 664 | 2,664 | 2,679 | ||||||||||||||||||||||
| Cost of financing | 30 | 30 | 130 | 108 | ||||||||||||||||||||||
| Research, development and engineering expenses | 56 | 69 | 229 | 304 | ||||||||||||||||||||||
| Selling, administrative and general expenses | 440 | 428 | 1,696 | 1,760 | ||||||||||||||||||||||
| Goodwill impairment | — | — | — | 412 | ||||||||||||||||||||||
| Restructuring and related costs, net | 132 | 24 | 167 | 65 | ||||||||||||||||||||||
| Amortization of intangible assets | 10 | 11 | 43 | 42 | ||||||||||||||||||||||
| PARC donation | — | — | 132 | — | ||||||||||||||||||||||
| Other expenses, net | 42 | (2) | 75 | 60 | ||||||||||||||||||||||
| Total Costs and Expenses | 1,853 | 1,796 | 6,914 | 7,432 | ||||||||||||||||||||||
(Loss) Income before Income Taxes(1) | (88) | 145 | (28) | (325) | ||||||||||||||||||||||
Income tax (benefit) expense | (30) | 24 | (29) | (3) | ||||||||||||||||||||||
Net (Loss) Income | (58) | 121 | 1 | (322) | ||||||||||||||||||||||
| Less: Preferred stock dividends, net | (3) | (3) | (14) | (14) | ||||||||||||||||||||||
Net (Loss) Income attributable to Common Shareholders | $ | (61) | $ | 118 | $ | (13) | $ | (336) | ||||||||||||||||||
| Basic (Loss) Earnings per Share | $ | (0.50) | $ | 0.76 | $ | (0.09) | $ | (2.15) | ||||||||||||||||||
| Diluted (Loss) Earnings per Share | $ | (0.50) | $ | 0.74 | $ | (0.09) | $ | (2.15) | ||||||||||||||||||
___________________________
(1) Referred to as “Pre-tax (loss) income” throughout the remainder of this document.
5
XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME (UNAUDITED)
| Three Months Ended December 31, | Year Ended December 31, | |||||||||||||||||||||||||
| (in millions) | 2023 | 2022 | 2023 | 2022 | ||||||||||||||||||||||
Net (Loss) Income | $ | (58) | $ | 121 | $ | 1 | $ | (322) | ||||||||||||||||||
Other Comprehensive Income (Loss), Net | ||||||||||||||||||||||||||
| Translation adjustments, net | 172 | 260 | 191 | (376) | ||||||||||||||||||||||
| Unrealized gains (losses), net | 1 | 17 | 1 | (2) | ||||||||||||||||||||||
| Changes in defined benefit plans, net | (345) | (267) | (331) | (171) | ||||||||||||||||||||||
Other Comprehensive (Loss) Income, Net | (172) | 10 | (139) | (549) | ||||||||||||||||||||||
Comprehensive (Loss) Income, Net | $ | (230) | $ | 131 | $ | (138) | $ | (871) | ||||||||||||||||||
6
XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)
| (in millions, except share data in thousands) | December 31, 2023 | December 31, 2022 | ||||||||||||
| Assets | ||||||||||||||
| Cash and cash equivalents | $ | 519 | $ | 1,045 | ||||||||||
| Accounts receivable (net of allowance of $64 and $52, respectively) | 850 | 857 | ||||||||||||
| Billed portion of finance receivables (net of allowance of $4 and $4, respectively) | 71 | 93 | ||||||||||||
| Finance receivables, net | 842 | 1,061 | ||||||||||||
| Inventories | 661 | 797 | ||||||||||||
| Other current assets | 234 | 254 | ||||||||||||
| Total current assets | 3,177 | 4,107 | ||||||||||||
| Finance receivables due after one year (net of allowance of $88 and $113, respectively) | 1,597 | 1,948 | ||||||||||||
| Equipment on operating leases, net | 265 | 235 | ||||||||||||
| Land, buildings and equipment, net | 266 | 320 | ||||||||||||
| Intangible assets, net | 177 | 208 | ||||||||||||
| Goodwill, net | 2,747 | 2,820 | ||||||||||||
| Deferred tax assets | 760 | 582 | ||||||||||||
| Other long-term assets | 1,034 | 1,323 | ||||||||||||
| Total Assets | $ | 10,023 | $ | 11,543 | ||||||||||
| Liabilities and Equity | ||||||||||||||
| Short-term debt and current portion of long-term debt | $ | 567 | $ | 860 | ||||||||||
| Accounts payable | 1,044 | 1,331 | ||||||||||||
| Accrued compensation and benefits costs | 306 | 258 | ||||||||||||
| Accrued expenses and other current liabilities | 877 | 881 | ||||||||||||
| Total current liabilities | 2,794 | 3,330 | ||||||||||||
| Long-term debt | 2,710 | 2,866 | ||||||||||||
| Pension and other benefit liabilities | 1,216 | 1,175 | ||||||||||||
| Post-retirement medical benefits | 171 | 184 | ||||||||||||
| Other long-term liabilities | 360 | 411 | ||||||||||||
| Total Liabilities | 7,251 | 7,966 | ||||||||||||
| Noncontrolling Interests | 10 | 10 | ||||||||||||
| Convertible Preferred Stock | 214 | 214 | ||||||||||||
| Common stock | 123 | 156 | ||||||||||||
| Additional paid-in capital | 1,114 | 1,588 | ||||||||||||
| Retained earnings | 4,977 | 5,136 | ||||||||||||
| Accumulated other comprehensive loss | (3,676) | (3,537) | ||||||||||||
| Xerox Holdings shareholders’ equity | 2,538 | 3,343 | ||||||||||||
| Noncontrolling interests | 10 | 10 | ||||||||||||
| Total Equity | 2,548 | 3,353 | ||||||||||||
| Total Liabilities and Equity | $ | 10,023 | $ | 11,543 | ||||||||||
| Shares of Common Stock Issued and Outstanding | 123,144 | 155,781 | ||||||||||||
7
XEROX HOLDINGS CORPORATION
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
| Three Months Ended December 31, | Year Ended December 31, | |||||||||||||||||||||||||
| (in millions) | 2023 | 2022 | 2023 | 2022 | ||||||||||||||||||||||
| Cash Flows from Operating Activities | ||||||||||||||||||||||||||
| Net (Loss) Income | $ | (58) | $ | 121 | $ | 1 | $ | (322) | ||||||||||||||||||
| Adjustments required to reconcile Net (loss) income to cash flows provided by operating activities | ||||||||||||||||||||||||||
| Depreciation and amortization | 62 | 65 | 251 | 270 | ||||||||||||||||||||||
| Provisions | 17 | 17 | 54 | 65 | ||||||||||||||||||||||
| Net gain on sales of businesses and assets | (2) | (39) | (39) | (56) | ||||||||||||||||||||||
| PARC donation | — | — | 132 | — | ||||||||||||||||||||||
| Stock-based compensation | 14 | 12 | 54 | 75 | ||||||||||||||||||||||
| Goodwill impairment | — | — | — | 412 | ||||||||||||||||||||||
| Restructuring and asset impairment charges | 121 | 18 | 146 | 62 | ||||||||||||||||||||||
| Payments for restructurings | (4) | (14) | (27) | (52) | ||||||||||||||||||||||
| Non-service retirement-related costs | 5 | 6 | 19 | (12) | ||||||||||||||||||||||
| Contributions to retirement plans | (27) | (18) | (102) | (124) | ||||||||||||||||||||||
| Decrease (increase) in accounts receivable and billed portion of finance receivables | 42 | — | (5) | (48) | ||||||||||||||||||||||
| Decrease (increase) in inventories | 73 | (7) | 123 | (143) | ||||||||||||||||||||||
| Increase in equipment on operating leases | (32) | (38) | (141) | (112) | ||||||||||||||||||||||
| Decrease (increase) in finance receivables | 124 | (131) | 614 | (141) | ||||||||||||||||||||||
| Decrease (increase) in other current and long-term assets | 24 | (9) | 16 | 27 | ||||||||||||||||||||||
| Increase (decrease) in accounts payable | — | 80 | (290) | 278 | ||||||||||||||||||||||
| Increase in accrued compensation | 32 | 5 | 48 | 34 | ||||||||||||||||||||||
| Increase (decrease) in other current and long-term liabilities | 45 | 82 | (114) | 9 | ||||||||||||||||||||||
| Net change in income tax assets and liabilities | (56) | 27 | (80) | (54) | ||||||||||||||||||||||
| Net change in derivative assets and liabilities | (3) | (12) | 13 | (22) | ||||||||||||||||||||||
| Other operating, net | 12 | 21 | 13 | 13 | ||||||||||||||||||||||
| Net cash provided by operating activities | 389 | 186 | 686 | 159 | ||||||||||||||||||||||
| Cash Flows from Investing Activities | ||||||||||||||||||||||||||
| Cost of additions to land, buildings, equipment and software | (10) | (18) | (37) | (57) | ||||||||||||||||||||||
| Proceeds from sales of businesses and assets | 3 | 38 | 43 | 87 | ||||||||||||||||||||||
| Acquisitions, net of cash acquired | — | — | (7) | (93) | ||||||||||||||||||||||
| Other investing, net | (1) | (3) | (4) | (15) | ||||||||||||||||||||||
| Net cash (used in) provided by investing activities | (8) | 17 | (5) | (78) | ||||||||||||||||||||||
| Cash Flows from Financing Activities | ||||||||||||||||||||||||||
| Net payments on debt | (347) | (24) | (478) | (529) | ||||||||||||||||||||||
| Dividends | (34) | (43) | (165) | (174) | ||||||||||||||||||||||
| Payments to acquire treasury stock, including fees | — | — | (544) | (113) | ||||||||||||||||||||||
| Other financing, net | (2) | — | (15) | (6) | ||||||||||||||||||||||
| Net cash used in financing activities | (383) | (67) | (1,202) | (822) | ||||||||||||||||||||||
| Effect of exchange rate changes on cash, cash equivalents and restricted cash | 2 | 2 | (1) | (29) | ||||||||||||||||||||||
| Increase (decrease) in cash, cash equivalents and restricted cash | — | 138 | (522) | (770) | ||||||||||||||||||||||
| Cash, cash equivalents and restricted cash at beginning of period | 617 | 1,001 | 1,139 | 1,909 | ||||||||||||||||||||||
| Cash, Cash Equivalents and Restricted Cash at End of Period | $ | 617 | $ | 1,139 | $ | 617 | $ | 1,139 | ||||||||||||||||||
8
Fourth Quarter 2023 Overview
2023 was a pivotal year for Xerox and marked the first full year of our Reinvention, a multi-year strategy to reposition our business for long-term, sustainable growth. We took structural and foundational actions to improve our core business and simplify operations, resulting in greater operational focus and a clear path for more transformative Reinvention actions this year and beyond. For the full year, the Company delivered growth in earnings and operating cash flows despite a modest decline in revenue, reflecting the successful implementation of a more flexible cost structure and rigorous operating discipline. Additional structural efficiencies enabled by our Reorganization are expected to drive further profit improvement in 2024.
Equipment sales of $458 million in the fourth quarter 2023 declined 17.3% in actual currency, or 18.3% in constant currency1, as compared to the fourth quarter 2022. The prior year effect of backlog2 reduction drove more than a 25-percentage point year-over-year decline. Total equipment revenue outpaced equipment installation activity, due to favorable product mix. Installations of High-End color equipment, which were less affected by prior year backlog2 reductions, increased as compared to fourth quarter 2022, while Entry and Mid offerings declined. Declines in entry primarily reflect prior year reductions to backlog2 and current year constraints. Post-sale revenue of $1.3 billion declined 5.8% in actual currency, or 7.5% in constant currency1, as compared to fourth quarter 2022. The decline was primarily due to lower sales of non-strategic and lower margin paper and IT endpoint device placements, which we plan to reduce over time, as well as the exit of Russia, the termination of the Fuji Royalty and the absence of PARC revenue. Combined, these items contributed 500 basis points to the year over year decline in post-sale revenue.
The pre-tax (loss) of $(88) million for the fourth quarter 2023 decreased by $233 million as compared to pre-tax income of $145 million in the fourth quarter 2022, primarily due to lower revenue and gross profit as well as higher Restructuring and related costs, net and Other expenses, net. Adjusted1 operating income decreased $82 million as compared to fourth quarter 2022 due to lower equipment and post sale revenue. Benefits from structural simplification efforts and pricing were partially offset by higher compensation expense and a lack of Fuji royalty income.
We expect a total Revenue decline of 3% to 5% in constant currency in 2024, which includes effects of prior year backlog2 reductions and the exit or deemphasis of non-strategic businesses – all of which is unrelated to the performance of our core print and services businesses. Core business revenue is expected to be roughly flat year-over-year, reflecting stable Print demand, growth in Digital and IT Services and neutral macroeconomic conditions.
We expect 2024 pre-tax income and adjusted1 operating income margins to improve in 2024 to approximately 5.1% and at least 7.5%, respectively. The increase in profit margins will primarily be driven by structural simplification actions enabled by our reorganization, including the effects of the workforce reduction decisions announced in January 2024.
Free cash flow1 is expected to be at least $600 million in 2024 (includes $50 million for capital expenditures). Free cash flow1 is expected to benefit from a reduction in our finance receivables balance. Improvements in cash flow from underlying operations are expected to be offset by restructuring payments, higher cash taxes and an increase in pension contributions.
___________
(1)Refer to the "Non-GAAP Financial Measures" section for an explanation of the non-GAAP financial measure.
(2)Order backlog is measured as the value of unfulfilled sales orders, shipped and non-shipped, received from our customers waiting to be installed, including orders with future installation dates. It includes printing devices as well as IT hardware associated with our IT service offerings.
9
Financial Review
Revenues
| Three Months Ended December 31, | % of Total Revenue | |||||||||||||||||||||||||||||||||||||
| (in millions) | 2023 | 2022 | % Change | CC % Change | 2023 | 2022 | ||||||||||||||||||||||||||||||||
| Equipment sales | $ | 458 | $ | 554 | (17.3)% | (18.3)% | 26% | 29% | ||||||||||||||||||||||||||||||
| Post sale revenue | 1,307 | 1,387 | (5.8)% | (7.5)% | 74% | 71% | ||||||||||||||||||||||||||||||||
| Total Revenue | $ | 1,765 | $ | 1,941 | (9.1)% | (10.6)% | 100% | 100% | ||||||||||||||||||||||||||||||
Reconciliation to Condensed Consolidated Statements of (Loss) Income: | ||||||||||||||||||||||||||||||||||||||
| Sales | $ | 721 | $ | 851 | (15.3)% | (16.7)% | ||||||||||||||||||||||||||||||||
| Less: Supplies, paper and other sales | (263) | (297) | (11.4)% | (13.6)% | ||||||||||||||||||||||||||||||||||
| Equipment Sales | $ | 458 | $ | 554 | (17.3)% | (18.3)% | ||||||||||||||||||||||||||||||||
| Services, maintenance and rentals | $ | 1,000 | $ | 1,039 | (3.8)% | (5.4)% | ||||||||||||||||||||||||||||||||
| Add: Supplies, paper and other sales | 263 | 297 | (11.4)% | (13.6)% | ||||||||||||||||||||||||||||||||||
| Add: Financing | 44 | 51 | (13.7)% | (15.2)% | ||||||||||||||||||||||||||||||||||
| Post Sale Revenue | $ | 1,307 | $ | 1,387 | (5.8)% | (7.5)% | ||||||||||||||||||||||||||||||||
| Segments | ||||||||||||||||||||||||||||||||||||||
| Print and Other | $ | 1,686 | $ | 1,862 | (9.5)% | 95% | 96% | |||||||||||||||||||||||||||||||
| FITTLE | 100 | 101 | (1.0)% | 6% | 5% | |||||||||||||||||||||||||||||||||
Intersegment elimination (1) | (21) | (22) | (4.5)% | (1)% | (1)% | |||||||||||||||||||||||||||||||||
Total Revenue(2) | $ | 1,765 | $ | 1,941 | (9.1)% | 100% | 100% | |||||||||||||||||||||||||||||||
| Go-to-Market Operations | ||||||||||||||||||||||||||||||||||||||
| Americas | $ | 1,153 | $ | 1,277 | (9.7)% | (10.1)% | 65% | 66% | ||||||||||||||||||||||||||||||
| EMEA | 589 | 619 | (4.8)% | (9.0)% | 34% | 32% | ||||||||||||||||||||||||||||||||
| Other | 23 | 45 | (48.9)% | (48.9)% | 1% | 2% | ||||||||||||||||||||||||||||||||
Total Revenue(2) | $ | 1,765 | $ | 1,941 | (9.1)% | (10.6)% | 100% | 100% | ||||||||||||||||||||||||||||||
`______________
CC - See "Constant Currency" in the Non-GAAP Financial Measures section for a description of constant currency.
(1)Reflects revenue, primarily commissions and other payments made by the FITTLE segment, to the Print and Other segment for the lease of Xerox equipment placements.
(2)Refer to Appendix II, Reportable Segments and Geographic Sales Channels, for definitions.
.
10
Costs, Expenses and Other Income
Summary of Key Financial Ratios
The following is a summary of key financial ratios used to assess our performance:
| Three Months Ended December 31, | |||||||||||||||||||||||
| (in millions) | 2023 | 2022 | B/(W) | ||||||||||||||||||||
| Gross Profit | $ | 592 | $ | 675 | $ | (83) | |||||||||||||||||
| RD&E | 56 | 69 | 13 | ||||||||||||||||||||
| SAG | 440 | 428 | (12) | ||||||||||||||||||||
| Equipment Gross Margin | 32.4 | % | 31.6 | % | 0.8 | pts. | |||||||||||||||||
| Post sale Gross Margin | 34.0 | % | 36.1 | % | (2.1) | pts. | |||||||||||||||||
| Total Gross Margin | 33.5 | % | 34.8 | % | (1.3) | pts. | |||||||||||||||||
| RD&E as a % of Revenue | 3.2 | % | 3.6 | % | 0.4 | pts. | |||||||||||||||||
| SAG as a % of Revenue | 24.9 | % | 22.1 | % | (2.8) | pts. | |||||||||||||||||
| Pre-tax (Loss) Income | $ | (88) | $ | 145 | $ | (233) | |||||||||||||||||
| Pre-tax (Loss) Income Margin | (5.0) | % | 7.5 | % | (12.5) | pts. | |||||||||||||||||
Adjusted(1) Operating Income | $ | 96 | $ | 178 | $ | (82) | |||||||||||||||||
Adjusted(1) Operating Income Margin | 5.4 | % | 9.2 | % | (3.8) | pts. | |||||||||||||||||
_____________
(1) Refer to the "Non-GAAP Financial Measures" section for an explanation of the non-GAAP financial measure.
Other Expenses, Net
| Three Months Ended December 31, | ||||||||||||||
| (in millions) | 2023 | 2022 | ||||||||||||
| Non-financing interest expense | $ | 28 | $ | 18 | ||||||||||
| Interest income | (4) | (3) | ||||||||||||
| Non-service retirement-related costs | 5 | 6 | ||||||||||||
| Gains on sales of businesses and assets | (2) | (39) | ||||||||||||
| Currency losses, net | 6 | 11 | ||||||||||||
| Loss on early extinguishment of debt | 7 | — | ||||||||||||
| All other expenses, net | 2 | 5 | ||||||||||||
| Other expenses, net | $ | 42 | $ | (2) | ||||||||||
11
Segment Review
| Three Months Ended December 31, | ||||||||||||||||||||||||||||||||||||||
| (in millions) | External Revenue | Intersegment Revenue(1) | Total Segment Revenue | % of Total Revenue | Segment Profit | Segment Margin(2) | ||||||||||||||||||||||||||||||||
| 2023 | ||||||||||||||||||||||||||||||||||||||
| Print and Other | $ | 1,665 | $ | 21 | $ | 1,686 | 94 | % | $ | 89 | 5.3 | % | ||||||||||||||||||||||||||
| FITTLE | 100 | — | 100 | 6 | % | 7 | 7.0 | % | ||||||||||||||||||||||||||||||
| Total | $ | 1,765 | $ | 21 | $ | 1,786 | 100 | % | $ | 96 | 5.4 | % | ||||||||||||||||||||||||||
| 2022 | ||||||||||||||||||||||||||||||||||||||
| Print and Other | $ | 1,840 | $ | 22 | $ | 1,862 | 95 | % | $ | 177 | 9.6 | % | ||||||||||||||||||||||||||
| FITTLE | 101 | — | 101 | 5 | % | 1 | 1.0 | % | ||||||||||||||||||||||||||||||
| Total | $ | 1,941 | $ | 22 | $ | 1,963 | 100 | % | $ | 178 | 9.2 | % | ||||||||||||||||||||||||||
_____________
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
(2)Segment margin based on external revenue only.
Print and Other
Print and Other includes the design, development and sale of document management systems, solutions and services as well as associated technology offerings including IT and software products and services.
Revenue
| Three Months Ended December 31, | ||||||||||||||||||||
| (in millions) | 2023 | 2022 | % Change | |||||||||||||||||
| Equipment sales | $ | 454 | $ | 548 | (17.2)% | |||||||||||||||
| Post sale revenue | 1,211 | 1,292 | (6.3)% | |||||||||||||||||
Intersegment revenue (1) | 21 | 22 | (4.5)% | |||||||||||||||||
| Total Print and Other Revenue | $ | 1,686 | $ | 1,862 | (9.5)% | |||||||||||||||
_____________
(1)Reflects revenue, primarily commissions and other payments, made by the FITTLE segment to the Print and Other segment for the lease of Xerox equipment placements.
Detail by product group is shown below.
| Three Months Ended December 31, | % of Equipment Sales | |||||||||||||||||||||||||||||||||||||
| (in millions) | 2023 | 2022 | % Change | CC % Change | 2023 | 2022 | ||||||||||||||||||||||||||||||||
| Entry | $ | 56 | $ | 79 | (29.1)% | (30.8)% | 12% | 14% | ||||||||||||||||||||||||||||||
| Mid-range | 302 | 369 | (18.2)% | (18.8)% | 66% | 67% | ||||||||||||||||||||||||||||||||
| High-end | 94 | 100 | (6.0)% | (7.1)% | 21% | 18% | ||||||||||||||||||||||||||||||||
| Other | 6 | 6 | —% | —% | 1% | 1% | ||||||||||||||||||||||||||||||||
Equipment Sales (1),(2) | $ | 458 | $ | 554 | (17.3)% | (18.3)% | 100% | 100% | ||||||||||||||||||||||||||||||
_____________
CC - See "Constant Currency" in the Non-GAAP Financial Measures section for a description of constant currency.
(1)Refer to Appendix II, Reportable Segments and Geographic Sales Channels, for definitions.
(2)Includes equipment sales related to the FITTLE segment of $4 million and $6 million for the fourth quarter 2023 and 2022, respectively.
12
FITTLE
FITTLE represents a global financing solutions business, primarily enabling the sale of our equipment and services.
Revenue
| Three Months Ended December 31, | ||||||||||||||||||||
| (in millions) | 2023 | 2022 | % Change | |||||||||||||||||
| Equipment sales | $ | 4 | $ | 6 | (33.3)% | |||||||||||||||
| Financing | 44 | 51 | (13.7)% | |||||||||||||||||
Other Post sale revenue (1) | 52 | 44 | 18.2% | |||||||||||||||||
| Total FITTLE Revenue | $ | 100 | $ | 101 | (1.0)% | |||||||||||||||
_____________
(1)Other Post sale revenue includes lease renewal and fee income as well as gains, commissions and servicing revenue associated with sold finance receivables..
13
Forward-Looking Statements
This release and other written or oral statements made from time to time by management contain “forward looking statements” as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “should”, “targeting”, “projecting”, “driving” and similar expressions, as they relate to us, our performance and/or our technology, are intended to identify forward-looking statements. These statements reflect management’s current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include but are not limited to: Global macroeconomic conditions, including inflation, slower growth or recession, delays or disruptions in the global supply chain, higher interest rates, and wars and other conflicts, including the current conflict between Russia and Ukraine; our ability to succeed in a competitive environment, including by developing new products and service offerings and preserving our existing products and market share as well as repositioning our business in the face of customer preference, technological, and other change, such as evolving return-to-office and hybrid working trends; failure of our customers, vendors, and logistics partners to perform their contractual obligations to us; our ability to attract, train, and retain key personnel; execution risks around our Reinvention; the risk of breaches of our security systems due to cyber, malware, or other intentional attacks that could expose us to liability, litigation, regulatory action or damage our reputation; our ability to obtain adequate pricing for our products and services and to maintain and improve our cost structure; changes in economic and political conditions, trade protection measures, licensing requirements, and tax laws in the United States and in the foreign countries in which we do business; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; interest rates, cost of borrowing, and access to credit markets; risks related to our indebtedness; the imposition of new or incremental trade protection measures such as tariffs and import or export restrictions; funding requirements associated with our employee pension and retiree health benefit plans; changes in foreign currency exchange rates; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; laws, regulations, international agreements and other initiatives to limit greenhouse gas emissions or relating to climate change, as well as the physical effects of climate change; and other factors as set forth from time to time in the Company’s Securities and Exchange Commission filings, including the Company’s Annual Report on Form 10-K for the year ended December 31, 2022. The Company intends these forward-looking statements to speak only as of the date of this release and does not undertake to update or revise them as more information becomes available, except as required by law.
14
Non-GAAP Financial Measures
We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed our financial results using the non-GAAP measures described below. We believe these non-GAAP measures allow investors to better understand the trends in our business and to better understand and compare our results. Management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with GAAP, to exclude the effects of certain items as well as their related income tax effects.
However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our Condensed Consolidated Financial Statements prepared in accordance with GAAP.
Reconciliations of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below, as well as in the fourth quarter 2023 presentation slides available at www.xerox.com/investor.
Adjusted Earnings Measures
•Adjusted Net Income and Earnings per share (EPS)
•Adjusted Effective Tax Rate
The above measures were adjusted for the following items:
Restructuring and related costs, net: Restructuring and related costs, net include restructuring and asset impairment charges as well as costs associated with our transformation programs beyond those normally included in restructuring and asset impairment charges. Restructuring consists of costs primarily related to severance and benefits paid to employees pursuant to formal restructuring and workforce reduction plans. Asset impairment includes costs incurred for those assets sold, abandoned or made obsolete as a result of our restructuring actions, exiting from a business or other strategic business changes. Additional costs for our transformation programs are primarily related to the implementation of strategic actions and initiatives and include third-party professional service costs as well as one-time incremental costs. All of these costs can vary significantly in terms of amount and frequency based on the nature of the actions as well as the changing needs of the business. Accordingly, due to that significant variability, we will exclude these charges since we do not believe they provide meaningful insight into our current or past operating performance nor do we believe they are reflective of our expected future operating expenses as such charges are expected to yield future benefits and savings with respect to our operational performance.
Amortization of intangible assets: The amortization of intangible assets is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.
Non-service retirement-related costs: Our defined benefit pension and retiree health costs include several elements impacted by changes in plan assets and obligations that are primarily driven by changes in the debt and equity markets as well as those that are predominantly legacy in nature and related to employees who are no longer providing current service to the Company (e.g. retirees and ex-employees). These elements include (i) interest cost, (ii) expected return on plan assets, (iii) amortization of prior plan amendments, (iv) amortized actuarial gains/losses and (v) the impacts of any plan settlements/curtailments. Accordingly, we consider these elements of our periodic retirement plan costs to be outside the operational performance of the business or legacy costs and not necessarily indicative of current or future cash flow requirements. This approach is consistent with the classification of these costs as non-operating in Other expenses, net. Adjusted earnings will continue to include the service cost elements of our retirement costs, which is related to current employee service as well as the cost of our defined contribution plans.
Discrete, unusual or infrequent items: We exclude these item(s), when applicable, given their discrete, unusual or infrequent nature and their impact on the comparability of our results for the period to prior periods and future expected trends:
•Goodwill impairment
•PARC donation
•Contract termination costs - product supply
15
•Accelerated share vesting - stock compensation expense associated with the accelerated vesting of all outstanding equity awards, according to the terms of the award agreement, in connection with the passing of Xerox Holdings Corporation's former CEO.
•Loss on early extinguishment of debt
•Tax Indemnification - Conduent
Adjusted Operating Income and Margin
We calculate and utilize adjusted operating income and margin measures by adjusting our reported pre-tax (loss) income and margin amounts. In addition to the costs and expenses noted as adjustments for our adjusted earnings measures, adjusted operating income and margin also exclude the remaining amounts included in Other expenses, net, which are primarily non-financing interest expense and certain other non-operating costs and expenses. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.
Constant Currency (CC)
To better understand trends in our business, we believe that it is helpful to adjust revenue to exclude the impact of changes in the translation of foreign currencies into U.S. dollars. We refer to this adjusted revenue as “constant currency.” This impact is calculated by translating current period activity in local currency using the comparable prior year period's currency translation rate. This impact is calculated for all countries where the functional currency is not the U.S. dollar. Management believes the constant currency measure provides investors an additional perspective on revenue trends. Currency impact can be determined as the difference between actual growth rates and constant currency growth rates.
Free Cash Flow
To better understand trends in our business, we believe that it is helpful to adjust operating cash flows by subtracting amounts related to capital expenditures. Management believes this measure gives investors an additional perspective on cash flow from operating activities in excess of amounts required for reinvestment. It provides a measure of our ability to fund acquisitions, dividends and share repurchase.
Adjusted Net Income and EPS reconciliation
| Three Months Ended December 31, | Year Ended December 31, | |||||||||||||||||||||||||||||||||||||||||||||||||
| 2023 | 2022 | 2023 | 2022 | |||||||||||||||||||||||||||||||||||||||||||||||
| (in millions, except per share amounts) | Net (Loss) Income | Diluted EPS | Net Income | Diluted EPS | Net Income | Diluted EPS | Net (Loss) Income | Diluted EPS | ||||||||||||||||||||||||||||||||||||||||||
Reported(1) | $ | (58) | $ | (0.50) | $ | 121 | $ | 0.74 | $ | 1 | $ | (0.09) | $ | (322) | $ | (2.15) | ||||||||||||||||||||||||||||||||||
| Adjustments: | ||||||||||||||||||||||||||||||||||||||||||||||||||
| Goodwill impairment | — | — | — | 412 | ||||||||||||||||||||||||||||||||||||||||||||||
| Restructuring and related costs, net | 132 | 24 | 167 | 65 | ||||||||||||||||||||||||||||||||||||||||||||||
| Amortization of intangible assets | 10 | 11 | 43 | 42 | ||||||||||||||||||||||||||||||||||||||||||||||
| PARC donation | — | — | 132 | — | ||||||||||||||||||||||||||||||||||||||||||||||
| Non-service retirement-related costs | 5 | 6 | 19 | (12) | ||||||||||||||||||||||||||||||||||||||||||||||
| Tax Indemnification - Conduent | — | — | (7) | — | ||||||||||||||||||||||||||||||||||||||||||||||
| Loss on early extinguishment of debt | 7 | 1 | 10 | 5 | ||||||||||||||||||||||||||||||||||||||||||||||
Contract termination costs - product supply | — | — | — | 33 | ||||||||||||||||||||||||||||||||||||||||||||||
| Accelerated share vesting | — | — | — | 21 | ||||||||||||||||||||||||||||||||||||||||||||||
Income tax on PARC donation(2) | — | — | (40) | — | ||||||||||||||||||||||||||||||||||||||||||||||
Income tax on adjustments(2) | (40) | (17) | (38) | (55) | ||||||||||||||||||||||||||||||||||||||||||||||
| Adjusted | $ | 56 | $ | 0.43 | $ | 146 | $ | 0.89 | $ | 287 | $ | 1.82 | $ | 189 | $ | 189.00 | $ | 1.12 | ||||||||||||||||||||||||||||||||
Dividends on preferred stock used in adjusted EPS calculation(3) | $ | 3 | $ | — | $ | 14 | $ | 14 | ||||||||||||||||||||||||||||||||||||||||||
Weighted average shares for adjusted EPS(3) | 125 | 165 | 151 | 157 | ||||||||||||||||||||||||||||||||||||||||||||||
Fully diluted shares at end of period(4) | 125 | |||||||||||||||||||||||||||||||||||||||||||||||||
_____________
(1)Net (loss) income and EPS.
(2)Refer to Adjusted Effective Tax Rate reconciliation.
16
(3)For those periods that include the preferred stock dividend, the average shares for the calculations of diluted EPS exclude the 7 million shares associated with our Series A convertible preferred stock.
(4)Common shares outstanding at December 31, 2023, plus potential dilutive common shares used for the calculation of adjusted diluted EPS for the fourth quarter 2023. Excludes shares associated with our Series A convertible preferred stock, which were anti-dilutive for the fourth quarter 2023.
Adjusted Effective Tax Rate reconciliation
| Three Months Ended December 31, | ||||||||||||||||||||||||||||||||||||||
| 2023 | 2022 | |||||||||||||||||||||||||||||||||||||
| (in millions) | Pre-Tax (Loss) Income | Income Tax (Benefit) Expense | Effective Tax Rate | Pre-Tax Income | Income Tax Expense | Effective Tax Rate | ||||||||||||||||||||||||||||||||
Reported(1) | $ | (88) | $ | (30) | 34.1 | % | $ | 145 | $ | 24 | 16.6 | % | ||||||||||||||||||||||||||
Non-GAAP adjustments(2) | 154 | 40 | 42 | 17 | ||||||||||||||||||||||||||||||||||
Adjusted(3) | $ | 66 | $ | 10 | 15.2 | % | $ | 187 | $ | 41 | 21.9 | % | ||||||||||||||||||||||||||
| Year Ended December 31, | ||||||||||||||||||||||||||||||||||||||
| 2023 | 2022 | |||||||||||||||||||||||||||||||||||||
| (in millions) | Pre-Tax (Loss) Income | Income Tax (Benefit) Expense | Effective Tax Rate | Pre-Tax (Loss) Income | Income Tax (Benefit) Expense | Effective Tax Rate | ||||||||||||||||||||||||||||||||
Reported(1) | $ | (28) | $ | (29) | 103.6 | % | $ | (325) | $ | (3) | 0.9 | % | ||||||||||||||||||||||||||
| Goodwill impairment | — | — | 412 | 17 | ||||||||||||||||||||||||||||||||||
| PARC donation | 132 | 40 | — | — | ||||||||||||||||||||||||||||||||||
Non-GAAP adjustments(2) | 232 | 38 | 154 | 38 | ||||||||||||||||||||||||||||||||||
Adjusted(3) | $ | 336 | $ | 49 | 14.6 | % | $ | 241 | $ | 52 | 21.6 | % | ||||||||||||||||||||||||||
_____________
(1)Pre-tax (loss) income and income tax (benefit) expense.
(2)Refer to Adjusted Net Income and EPS reconciliation for details.
(3)The tax impact on Adjusted Pre-Tax Income is calculated under the same accounting principles applied to the Reported Pre-Tax (Loss) Income under ASC 740, which employs an annual effective tax rate method to the results.
Adjusted Operating Income and Margin reconciliation
| Three Months Ended December 31, | ||||||||||||||||||||||||||||||||||||||
| 2023 | 2022 | |||||||||||||||||||||||||||||||||||||
| (in millions) | (Loss) Profit | Revenue | Margin | Profit | Revenue | Margin | ||||||||||||||||||||||||||||||||
Reported(1) | $ | (58) | $ | 1,765 | $ | 121 | $ | 1,941 | ||||||||||||||||||||||||||||||
Income tax (benefit) expense | (30) | 24 | ||||||||||||||||||||||||||||||||||||
| Pre-tax (loss) income | $ | (88) | $ | 1,765 | (5.0) | % | $ | 145 | $ | 1,941 | 7.5 | % | ||||||||||||||||||||||||||
| Adjustments: | ||||||||||||||||||||||||||||||||||||||
| Restructuring and related costs, net | 132 | 24 | ||||||||||||||||||||||||||||||||||||
| Amortization of intangible assets | 10 | 11 | ||||||||||||||||||||||||||||||||||||
| Other expenses, net | 42 | (2) | ||||||||||||||||||||||||||||||||||||
| Adjusted | $ | 96 | $ | 1,765 | 5.4 | % | $ | 178 | $ | 1,941 | 9.2 | % | ||||||||||||||||||||||||||
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| Year Ended December 31, | ||||||||||||||||||||||||||||||||||||||
| 2023 | 2022 | |||||||||||||||||||||||||||||||||||||
| (in millions) | Profit | Revenue | Margin | (Loss) Profit | Revenue | Margin | ||||||||||||||||||||||||||||||||
Reported(1) | $ | 1 | $ | 6,886 | $ | (322) | $ | 7,107 | ||||||||||||||||||||||||||||||
Income tax (benefit) | (29) | (3) | ||||||||||||||||||||||||||||||||||||
Pre-tax (loss) | $ | (28) | $ | 6,886 | (0.4) | % | $ | (325) | $ | 7,107 | (4.6) | % | ||||||||||||||||||||||||||
| Adjustments: | ||||||||||||||||||||||||||||||||||||||
| Goodwill impairment | — | 412 | ||||||||||||||||||||||||||||||||||||
| Restructuring and related costs, net | 167 | 65 | ||||||||||||||||||||||||||||||||||||
| Amortization of intangible assets | 43 | 42 | ||||||||||||||||||||||||||||||||||||
| PARC donation | 132 | — | ||||||||||||||||||||||||||||||||||||
| Accelerated share vesting | — | 21 | ||||||||||||||||||||||||||||||||||||
| Other expenses, net | 75 | 60 | ||||||||||||||||||||||||||||||||||||
| Adjusted | $ | 389 | $ | 6,886 | 5.6 | % | $ | 275 | $ | 7,107 | 3.9 | % | ||||||||||||||||||||||||||
(1) Net (Loss) Income.
Free Cash Flow reconciliation
| Three Months Ended December 31, | Year Ended December 31, | |||||||||||||||||||||||||
| (in millions) | 2023 | 2022 | 2023 | 2022 | ||||||||||||||||||||||
Reported(1) | $ | 389 | $ | 186 | $ | 686 | $ | 159 | ||||||||||||||||||
| Less: capital expenditures | 10 | 18 | 37 | 57 | ||||||||||||||||||||||
| Free Cash Flow | $ | 379 | $ | 168 | $ | 649 | $ | 102 | ||||||||||||||||||
_____________
(1)Net cash provided by operating activities.
GUIDANCE
Adjusted Operating Income and Margin
FY 2024 | ||||||||||||||||||||
| (in millions) | Profit | Revenue (CC)(2,3) | Margin | |||||||||||||||||
Estimated(1) | ~ $335 | ~ $6,610 | ~ 5.1% | |||||||||||||||||
| Adjustments: | ||||||||||||||||||||
| Restructuring and related costs, net | 40 | |||||||||||||||||||
| Amortization of intangible assets | 40 | |||||||||||||||||||
| Other expenses, net | 85 | |||||||||||||||||||
Adjusted (4) | ~ $500 | ~ $6,610 | At least 7.5% | |||||||||||||||||
_____________
(1)Pre-tax income and Revenue.
(2)Full-year revenue is estimated to decline 3% to 5% in constant currency. Revenue of $6.6 billion reflects the midpoint of the guidance range.
(3)See "Constant Currency" in the Non-GAAP Financial Measures section for a description of constant currency.
(4)Adjusted pre-tax income reflects the mid-point of the adjusted operating margin guidance range.
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Free Cash Flow
| (in millions) | FY 2024 | |||||||
Operating Cash Flow (1) | At least $650 | |||||||
| Less: capital expenditures | 50 | |||||||
| Free Cash Flow | At least $600 | |||||||
_____________
(1)Net cash provided by operating activities.
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APPENDIX I
Xerox Holdings Corporation
(Loss) Earnings per Share
| (in millions, except per-share data, shares in thousands) | Three Months Ended December 31, | Year Ended December 31, | ||||||||||||||||||||||||
| 2023 | 2022 | 2023 | 2022 | |||||||||||||||||||||||
| Basic (Loss) Earnings per Share: | ||||||||||||||||||||||||||
Net (Loss) Income | $ | (58) | $ | 121 | $ | 1 | $ | (322) | ||||||||||||||||||
| Accrued dividends on preferred stock | (3) | (3) | (14) | (14) | ||||||||||||||||||||||
| Adjusted net (loss) income available to common shareholders | $ | (61) | $ | 118 | $ | (13) | $ | (336) | ||||||||||||||||||
| Weighted average common shares outstanding | 123,067 | 156,155 | 149,116 | 156,006 | ||||||||||||||||||||||
| Basic (Loss) Earnings per Share | $ | (0.50) | $ | 0.76 | $ | (0.09) | $ | (2.15) | ||||||||||||||||||
| Diluted (Loss) Earnings per Share: | ||||||||||||||||||||||||||
Net (Loss) Income | $ | (58) | $ | 121 | $ | 1 | $ | (322) | ||||||||||||||||||
| Accrued dividends on preferred stock | (3) | — | (14) | (14) | ||||||||||||||||||||||
| Adjusted net (loss) income available to common shareholders | $ | (61) | $ | 121 | $ | (13) | $ | (336) | ||||||||||||||||||
| Weighted average common shares outstanding | 123,067 | 156,155 | 149,116 | 156,006 | ||||||||||||||||||||||
| Common shares issuable with respect to: | ||||||||||||||||||||||||||
| Stock Options | — | — | — | — | ||||||||||||||||||||||
| Restricted stock and performance shares | — | 1,732 | — | — | ||||||||||||||||||||||
| Convertible preferred stock | — | 6,742 | — | — | ||||||||||||||||||||||
| Adjusted weighted average common shares outstanding | 123,067 | 164,629 | 149,116 | 156,006 | ||||||||||||||||||||||
| Diluted (Loss) Earnings per Share | $ | (0.50) | $ | 0.74 | $ | (0.09) | $ | (2.15) | ||||||||||||||||||
The following securities were not included in the computation of diluted (loss) earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive: | ||||||||||||||||||||||||||
| Stock options | 231 | 586 | 231 | 586 | ||||||||||||||||||||||
| Restricted stock and performance shares | 6,711 | 3,218 | 6,711 | 4,950 | ||||||||||||||||||||||
| Convertible preferred stock | 6,742 | — | 6,742 | 6,742 | ||||||||||||||||||||||
| Total Anti-Dilutive Securities | 13,684 | 3,804 | 13,684 | 12,278 | ||||||||||||||||||||||
| Dividends per Common Share | $ | 0.25 | $ | 0.25 | $ | 1.00 | $ | 1.00 | ||||||||||||||||||
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APPENDIX II
Xerox Holdings Corporation
Reportable Segments
Our reportable segments are aligned with how we manage the business and view the markets we serve. We have two reportable segments - Print and Other, and Financing (FITTLE). Our two reportable segments are determined based on the information reviewed by the Chief Operating Decision Maker (CODM), our Chief Executive Officer (CEO), together with the Company’s management to evaluate performance of the business and allocate resources.
Our Print and Other segment includes the sale of document systems, supplies and technical services and managed services. The segment also includes the delivery of managed services that involve a continuum of solutions and services that help our customers optimize their print and communications infrastructure, apply automation and simplification to maximize productivity, and ensure the highest levels of security. This segment also includes IT services and software. The product groupings range from:
•“Entry”, which include A4 devices and desktop printers and multifunction devices that primarily serve small and medium workgroups/work teams.
•“Mid-Range”, which include A3 devices that generally serve large workgroup/work team environments as well as products in the Light Production product groups serving centralized print centers, print for pay and low volume production print establishments.
•“High-End”, which include production printing and publishing systems that generally serve the graphic communications marketplace and print centers in large enterprises.
Customers range from small and mid-sized businesses to large enterprises. Customers also include graphic communication enterprises as well as channel partners including distributors and resellers. Segment revenues also include commissions and other payments from our FITTLE segment for the exclusive right to provide lease financing for Xerox products. These revenues are reported as part of Intersegment Revenues, which are eliminated in consolidated revenues.
The FITTLE segment provides global leasing solutions and currently offers financing for direct channel customer purchases of Xerox equipment through bundled lease agreements and lease financing to end-user customers who purchase Xerox solutions through our indirect channels. Segment revenues primarily include financing income on sales-type leases (including month-to-month extensions) and leasing fees. Segment revenues also include gains/losses from the sale of finance receivables including commissions, fees on the sales of underlying equipment residuals and servicing fees.
In December 2022, the Company entered into a finance receivables funding agreement with an affiliate of HPS Investment Partners (HPS) pursuant to which the Company agreed to offer for sale, and HPS agreed to purchase, certain eligible pools of finance receivables on a monthly basis. During the second quarter 2023, the finance receivables funding agreement with HPS was amended to expand the pools of finance receivables eligible for sale and to include the sale of the underlying leased equipment to HPS. In the third quarter 2023, the Company entered into an agreement with PEAC Solutions (a subsidiary of HPS) that named PEAC as the provider of certain leasing and financial services programs for non-Xerox equipment in the U.S. network of independent dealers and resellers.
Geographic Sales Channels
We also operate a matrix organization that includes a geographic focus that is primarily organized from a sales perspective on the basis of “go-to-market” (GTM) sales channels as follows:
•Americas, which includes our sales channels in the U.S. and Canada, as well as Mexico, Brazil and Central and South America.
•EMEA, which includes our sales channels in Europe, the Middle East, Africa and India.
•Other, which includes royalties and licensing revenue.
These GTM sales channels are structured to serve a range of customers for our products and services, including financing. Accordingly, we will continue to provide information, primarily revenue related, with respect to our principal GTM sales channels.
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